Welcome to Ella Body Fajas! Below, you'll find answers to frequently asked questions about our products, policies, and shopping experience.
How long does shipping take?
Orders are processed within 2 to 5 business days. Shipping times vary depending on your location.
Do you ship internationally?
No, we currently only ship within the United States.
Can I change or cancel my order after placing it?
Orders cannot be changed or canceled once placed. Please review all details before confirming your purchase.
Payments and discounts
What payment methods do you accept?
We accept all major credit/debit cards and the "Buy now, pay later" option (if available at checkout).
Do you offer discounts or promotions?
Yes! Follow us on Instagram and TikTok (@miss.ellabody) for exclusive promotions and discount codes.
How do I find the right size?
Choosing the right size is essential for a perfect fit and comfort. Please consult our Size Guide before purchasing. If you have any questions, please contact us via the contact form for assistance.
Can I exchange my girdle if it doesn't fit properly?
Yes! We offer size exchanges under the following conditions:
✔ The girdle must be in saleable condition: unworn, free of stains, odors, or damage.
✔ The exchange must be requested within 7 days of receiving the item.
✔ The customer is responsible for return shipping costs. We do not offer refunds, only size exchanges.
Do you offer a warranty?
Yes! All our girdles have a one-year warranty against manufacturing defects.
Here's how it works:
✔ You must return the girdle with the original receipt.
✔ A new one of the same size and style will be sent to you.
✔ The warranty does not cover normal wear and tear, incorrect sizing, or misuse.
How do I care for my girdle?
To maintain its compression and durability:
✔ Hand wash only with mild soap.
✔ Air dry; do not tumble dry.
✔ Avoid direct contact with lotions, oils, or perfumes.
ELLA BODY FAJAS
Copyright© 2025 Ella Body - All Rights Reserved.
ELLA BODY FAJAS
Copyright© 2025 Ella Body - All Rights Reserved.